Privacy Policy
At Centennial Bank, our
mission is to meet the desires of our customers. As
financial service professionals, entrusted with sensitive
financial information, we respect the privacy of our
customers and are committed to treating customer information
responsibly. Our Customer Information Privacy Notice serves
as a standard for all Centennial Bank employees for
collection, use, retention, and security of individual
customer information.
We are committed to
protecting your right of privacy through an active program,
which includes the following practices:
1. Recognition
of a customers expectation of privacy
At Centennial Bank, we
believe the confidentiality and protection of
customer information is one of our fundamental
responsibilities. While information is critical to
providing quality service, we recognize that one of our most
important assets is our customers trust.
Therefore, the safekeeping
of customer information is a priority for Centennial Bank.
2. Customer
benefits of information management practices
Centennial Bank
collects, retains, and uses information about you only where
we reasonably believe that it will help administer our
business or provide products, services, and other
opportunities to you. We collect and retain information
about you only for specific business purposes and we will
tell you why we are collecting and retaining it upon your
request. We use information to protect and administer
your records, accounts and funds; to comply with certain
laws and regulations; to help us design or improve our
products and services; and to understand your financial
needs so that we can provide you with quality products and
superior service. The provisions of this Policy
explain these concepts in detail.
3. Maintenance
of accurate information
Accuracy of information is a major concern at Centennial
Bank. We continually strive to maintain complete and
accurate information about you and your accounts. Please notify us,
if you believe that our records contain inaccurate or
incomplete information about you. We will
investigate your concerns and correct any inaccuracies.
4. Limitations
on employee access to information
At Centennial Bank, employee's access to personally
identifiable customer information is limited to those with a
business reason to know such information. Employees are
educated on the importance of maintaining the
confidentiality of customer information and on these Privacy
Principles. Because of the importance of these issues, all
Centennial Bank employees are responsible for maintaining
the confidentiality of customer information and employees who
violate these Privacy Principles will be subject to
disciplinary measures.
5. Protection
of information via established security procedures
At Centennial Bank, we safeguard information according to
established security standards and procedures and we
continually assess new technology for protecting
information. Our employees are trained to understand
and comply with these information principles.
6. Restrictions
on the disclosure of account information
It is the
Banks policy not to reveal specific information about your
accounts or other personally identifiable data to parties
outside our affiliated banks and companies for their
independent use unless: (1) you request or authorize it; (2)
the information is provided to help complete a transaction
initiated by you; (3) the information is provided to a
reputable credit bureau or similar information reporting
agency; or (4) the disclosure otherwise is lawfully
permitted or required by law (e.g.; subpoena, investigation
of fraudulent activity, request by regulator, etc). We
do not provide account or personal information to
non-Centennial Bank companies for the purpose of independent
telemarketing or direct mail marketing of any
non-financial products or services of those companies.
7. Customer
privacy in business relationships with third parties
When Centennial Bank conducts business with third parties,
it requires its vendors and suppliers to maintain similar
standards of conduct regarding the privacy of the personally
identifiable customer information provided to them.
8. Privacy
Information to customers and responding to Inquires
Centennial Bank recognizes and respects the privacy
expectations of our customers. We want our customers to
understand our commitment to privacy in our use of customer
information. As a result of our commitment, we have
developed these Privacy Principles which are made readily
available to our customers. Customers who have
questions about these Privacy Principles or have a question
about the privacy of their customer information should call
Centennial Bank at 1-714-964-9111 or e-mail us at
centennialbank@earthlink.net
9. We
collect Non-Public Information about you from the following
sources:
1.
Information we receive from you on an application or
other forms.
2.
Information about your transactions with our
affiliates, others or us.
3.
Information we receive from a consumer-reporting
agency.
10. We
do not disclose any nonpublic, personal information about
our customers or former customers to anyone, except as
permitted by law.
Centennial Bank reserves
the right to change its privacy policy, along with related
provisions, at any time.
01/2010
